retailHUB - help, understanding, back up

Call us free 0808 801 0808

Republic of Ireland - 1 800 911 810

(Calls from a mobile are also free)

Advice & information

Free advice and information on debt, legal and lifestyle issues from our experienced team

Budgeting and debt support

Concern about debt can lead to people feeling anxious or depressed and even affect their physical health.

We will provide:

  • Free, confidential and personal debt support over the telephone to you through our partnerships with debt charities including PayPlan.
  • Solutions to help manage your debts with the expertise of our specialist telephone debt advisers, such as advice on how to negotiate with your creditors to reschedule payments.

We also provide non-repayable grants, available on application.

Lifestyle and legal matters

Our qualified legal advisers can provide confidential legal support over the telephone to help you with practical and legal aspects of life.

Examples include:

  • Understanding your rights as a tenant
  • Exercising your consumer rights
  • What you need to think of when separating from a partner and so on.

This service is available Mon – Fri,  9am - 5pm.

The adviser will offer guidance on any legal matter pertaining to the UK except those related to employment law. 

Need to talk to one of our specialist debt advisers or qualified legal advisers about your situation? 

Get in touch

Try our interactive debt calculator (users may experience issues on mobile devices)

How we've
helped people

Case Study

Thank you to our
amazing partners

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Case Study