Set up by retailers for retailers
The Retail Trust Employee Assistance Programme is the only EAP that is designed specifically for retailers by retailers and is run exclusively for retail and associated businesses. We have been in existence for nearly 180 years, so we are uniquely placed to understand the challenges faced by retail staff in a way that no other EAP provider can.
We currently have over 120 partners throughout the retail sector and associated businesses, so we are looking after 776,000 staff in the sector.
The Retail Trust Helpline 0808 801 0808 is free, confidential and independent service which is available to all your staff and their families. As the Helpline is confidential, we can assure your staff that their problems will stay personal, which can be reassuring for those who have issues they may not want to discuss with your HR department.
Where appropriate, we will give staff access to Counselling, Legal Advice and Debt Advice. See all the services available through the Retail Trust Helpline.
We ask for a minimal charitable donation in relation to the number of employees in your business, so the service is a non-taxable benefit. At less than 1p per day per employee, our EAP is highly cost-effective when compared with commercial EAP operators.
Corporate Social Responsibility (CSR) is about considering your company’s impact on society and your staff, and how to influence this in a positive way. Providing the Retail Trust Employee Assistance Programme for your staff demonstrates a commitment to their well-being and shows that your company is going beyond the minimum legal requirements of staff care. As ‘payment’ is via a charitable donation, it may form part of your Corporate Social Responsibility agenda.
As a charity we are eager to help as many of the three million people in retail as possible and would like to increase the number of people contacting the Retail Trust Helpline 0808 801 0808. By adopting the Retail Trust EAP, you will be contributing to the lives of retail staff throughout the UK and Ireland.
“For the past 3 years Retail Trust has provided excellent, comprehensive employee support services to all our colleagues.
Their care and advice are delivered promptly and sympathetically. The service is consistently professional, practical and confidential.
We greatly admire the help this remarkable organisation provides to colleagues and retirees of the retail industry and their families - support which is particularly relevant in these difficult economic times.”
Dr Mollie Belton
Company Medical Advisor –William Morrisons Supermarkets plc
Find out what Our EAP includes?
We have a range of services to help people working within retail. Search here for more information.