Am I Eligible?
Retail Trust provides a range of services to people who are working in or retired from retail and associated businesses, and their families.
Associated businesses are sales, manufacturing, wholesale or distribution of retail goods or another trade linked to the industry, such as security or finance.
You can apply on behalf of yourself, your partner, children and other dependants (parents, grandparents and children, a brother, a sister, or an aunt or uncle where worker is the primary carer). Please call the Retail Trust Helpline on 0808 801 0808 for more details.
| Are you…? | Minimum Criteria |
Working in retail | Anyone working in or retired from retail, or related to someone who is | |
| Are you…? | Minimum Criteria |
Working in retail | Anyone working in or retired from retail, or related to someone who is | |
and
| Are you…? | Minimum Criteria |
Currently in employment | 2 years' service (within last 2 years in retail) | |
Retired | 5 years' service (no restrictions of when this was) | |
A former employee of retail | 10 years' service (no restrictions when this was) | |
Returning to work in retail after illness/disability | 2 years' service (no restrictions when this was) | |
Returning to work in retail after bringing up a family | 2 years' service (last employment in retail, within the last 5 years) | |
Experiencing other circumstances such as domestic violence, homelessness, health problems or caring responsibilities | 2 years' service (last employment in retail, within the last 5 years) | |
Facing redundancy | 2 years' service (with redundancy from retail within last year) | |
Widow of person who worked in retail | Any of the minimum criteria for Financial Assistance and Counselling | |
| Are you…? | Minimum Criteria * | |
Currently unemployed from supervisory to middle management in retail | 2 years' service (with redundancy from retail within last year) | |
Are you…? | Minimum Criteria * | |
* Minimum criteria for retirement housing is 5 years' service for you, or a total of you and a partner | Retired | 5 years' service with a care and/or support need and a social, financial or medical need |
| An early retiree or thinking of early retirement | 5 years service and of retirement age with a care and/or support need and a social, financial or medical need |
| Employed in retail and the main carer of an older relative | 5 years' service for you, and an older relative of retirement age with a care and/or support need and a social, financial or medical need |





