Helpline
Retail Trust Helpline 0808 801 0808
Open Mon-Fri (9am-8pm) and Sat and Sun (9am-1pm)
The Helpline is available to anyone working in retail or related industries and their families, from the shop floor to the boardroom.
We have given support to people who have been victims and witnesses to gun and knife crime, physical and mental abuse, financial difficulty as well as other unforeseen circumstances that life can throw at us.
Our sensitive staff are trained (THA levels 1, 2 and 3) and are there to help on any issue, personal or work related.
The Helpline is the gateway to all our other services such as access to financial assistance, free legal advice, free counselling, career development and a ReWork programme as well as retirement housing throughout the UK.
Please call the Helpline 0808 801 0808, email Helpline on our Contact Page or see Am I eligible? for further information.
Retail Trust is a member of the Telephone Helpline Association which provides specialist advice for running non-profit helplines in the UK and Ireland. The Retail Trust Helpline follows good practice guidelines in areas such as staffing, training, support, confidentiality, accessibility and accountability.
"I couldn’t have done this alone. You have made such a difference to me and my family."
