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Free Hardship Grants
When you’re least expecting it, things can happen in your life and you need help paying for something that you can’t cover with your usual salary. Perhaps your child has just had an operation and needs some equipment, or maybe sickness has meant that you can’t work and now you’re behind with your rent. Or perhaps a natural disaster has ruined your furniture. All these things and many others can happen to people just like you and me.
We look at each situation and give grants to people who need them the most, so if you are currently working in retail and have done so for the last two years, or you have retired from retail and have 2 years service you may be able to get a one-off hardship grant.
This year we will be awarding £1 million in grants and services to people like you who are working in or retired from retail.
We have organised payments for all kinds of items that have made a big difference to someone’s life such as a washing machine, a carpet, or a mobility scooter, through to paying for someone’s funeral or in exceptional circumstances, a mortgage payment.
To find out if you could get a hardship grant, contact the Retail Trust Helpline.
Application for Emergency Grant Following UK Riots
If you have been affected by the recent rioting and you work in the retail sector, you may be eligibile for a £250 grant...
To assist us in processing your application for one of our Emergency Grants, we request that you complete the application form below in full and return it to Retail Trust as soon as possible along with proof of identity in the form of a copy of the personal information page of your passport or driver’s license, and one of the following supporting documents:
* Letter from employer confirming your employment and that you have suffered the stated loss
* Copy of Incident number from the police
* Letter from local authority verifying that you have suffered the stated loss
* Letter from your doctor verifying that you have been directly affected and suffered a loss as stated.
Upon receipt of the completed form and supporting documentation, a Retail Trust consultant will contact you by telephone to speed up the application process. Should your application be successful, we will endeavor to pay out the emergency grant within 3-4 working days.
Completed application forms and the supporting documentation can be addressed to:
The Manager: Grants & Services
Retail Trust
Head Office
Marshall Estate
Hammers Lane
London NW7 4DQ
Signed applications can also be emailed to helpline@retailtrust.org.uk. Scanned copies of the supporting documentation must be included in the email. Where any information is missing, processing of the applications will be delayed.
Should you have any queries regarding this application, please contact the Retail Trust Helpline on 0808 801 0808 between 9am and 5pm Monday to Friday.
When Rob and Rachel’s seven year old Molly was injured in a car accident, it left her in hospital for 3 months.
“It was awful seeing Molly in hospital, but the whole time, we worried about how she would cope when she came home. Retail Trust came to our rescue and provided a grant so we could bring her bedroom downstairs so she didn’t have to use the stairs. She’s getting on brilliantly now but and we are eternally grateful to Retail Trust for helping us when we really needed it."
Rachel, 45 Supermarket Manager, Belfast
Contact the Retail Trust Helpline about Hardship Grants or any other issues that may be affecting you.
An application for a Hardship Grant can be downloaded here
110413_Hardship_Grants_Form_-_main_form.pdf 
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