Face-to-face customer resources

Welcome to the retailTRUST customer toolkit

Here you will find resources to help you promote our wellbeing services to your colleagues. You are free to use these resources however you deem appropriate but we have suggested some uses in the descriptions below. If there is anything else you need, please contact your relationship manager or email [email protected]

Imagery 

Click the button below and this will take you to a folder containing multiple images, ideal for use on your intranet, internal communications or printed newsletters. 

Download images

Overview for your screens

This overview is suitable for 1920 x 1080 screens.  

Overview of our wellbeing services

Downloadable collateral 

Click on the buttons below to download digital copies of our posters and guides. If you would like printed copies of these along with any of our other collateral, please visit our resources page

All collateral below relates to our services. 

Overview of retailTRUST services poster    A guide to retailTRUST services 

 Financial support poster

Video

Our overview video is ideal to use on intranets or through your other internal communications channels. Please use the link above the video. If you would like the video file, please email [email protected]

The video is available at: https://youtu.be/sOIQlzQypnI 

Email signature 

Use the following image at the bottom of your internal emails to remind colleagues of the wellbeing services available to them.

Right click and save this image to your computer. 

 

Suggested copy 

The copy in purple below is great to use anywhere when you need to explain retailTRUST services to your colleagues. 

Brief overview

Free and confidential wellbeing support

retailTRUST offers a wide range of support including helpful advice, financial assistance, face-to-face and telephone counselling, non-repayable grants, career development, legal guidance, and on-site critical incident support. Click here to find out more.

Intranet page or email

Supporting your wellbeing

As a valued colleague, you have free and confidential access to the retailTRUST wellbeing services.

The Trust can support you with helpful advice, financial assistance, face-to-face and telephone counselling, cognitive behavioural therapy, non-repayable grants, career development, return to work and re-skilling initiatives, legal guidance, and on-site critical incident support.

Their free and confidential helpline is available 24 hours a day, seven days a week on 0808 801 0808 or by emailing [email protected]

Visit myrtwellbeing.org.uk for financial assistance, vocational support and to apply for our non-repayable grants.

Additional resources

Visit our resources page to access further collateral. If you haven't found what you need, please contact your relationship manager or email [email protected]

A briefing for managers on using the retailTRUST collateral

We advise you to order printed collateral to one location and then distribute it throughout your organisation. This briefing sheet is intended to be printed and distributed alongside the resources. Please tick the box next to the relevant items so that other members of your team know what you are sending them and how to use the materials.

Manager briefing sheet