New Business Development Manager

Location: Remote
Contract type: Full time/Permanent
Hours: 35 hours per week
Salary: £50,000 - £55,000 per year

Apply now

About us

At retailTRUST, we support and seek to improve the lives of over 4.5 million people working in the retail industry and associated sectors. We provide a safety net through financial assistance, aiding wellbeing, training/vocational programmes to help people develop their careers in retail and promoting independent living at one of our supported living residential estates.

About the role

This is an exciting time for retailTRUST and the New Business Development Manager will have a key role in its future, how the Trust is perceived by the most influential businesses and leaders and the scale of the Trust’s impact in the sector. 

This is a new and important role with the post-holder responsible for developing, implementing and achieving our customer growth plan. We are looking for a New Business Manager with experience in a subscription style business development role to join us and take on the following key task:

  • Develop, implement and achieve a customer acquisition growth plan in line with agreed new business budgets.
  • Identify client’s needs and ensure the alignment of our Wellbeing Services to the client’s staff’s wellbeing needs throughout the life cycle.
  • Create a solid revenue structure for continued Client growth.
  • Proactively build client relationships, by delivering highly successful campaigns and maximising revenue streams for Wellbeing services.
  • Establish and maintain excellent client relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication, ensuring that relationships lead to achieving the defined client financial KPIs and success factors.
  • Achieve (or over-achieve) revenue target and activity key performance indicators (KPIs).

Skills and experience

We are looking for someone who:

  • Has a background in B2B information subscription sales.
  • Has a proven track record of winning wellbeing/healthcare/ Employee Assistance Programs and developing major key accounts, within the Healthcare sector.
  • Has demonstrable experience of successfully employing a consultative selling approach.
  • Gained experience within online/digital healthcare (having sold B2B in a client environment or a communications agency).
  • Excellent written and verbal communication and is able to present in an articulate and engaging manner.  
  • Ability to network at all levels – internally and externally.
  • An ability to identify client’s key business objectives, research and analyse new business opportunities and respond with bespoke proposals.
  • Highly competent negotiation skills and techniques.
  • Proactive and highly self-motivated.
  • Results oriented and self-directed individual with the ability to work independently while keeping direct supervisors abreast of account status.
  • Excellent pipeline and time management skills.


At retailTRUST we provide flexible working options for all employees and benefits include:

  • A pension scheme of up to 9% employer contributions.
  • Life assurance of four times your salary.
  • A health cash plan, allowing you to claim back on the cost of a number of services such as optical, dental, medical.
  • The day off to celebrate your birthday.

Apply now