Receptionist / Administration Assistant - Salford

Location: Moores House, Salford
Contract type: Permanent – Job Share
Hours: 15 hours per week (Monday, Thursday, and Friday) 9am – 2pm
Salary: Up to £9.60 per hour

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About us

Established in 1832, retailTRUST is the trade charity for the 4.5 million people working in retail and the supporting service industries. Our cottageHOMES services provide high quality supported living and extra-care accommodation for those retired from service to retail. 

About the role

We are looking for a motivated individual work as part of the Moores House, Salford Estate team, providing a front-line reception/administration service as well providing support to the Estate Manager and when required, other estate staff.

Duties include, and not limited to:

  • Assisting residents on the estate with a variety of matters.
  • Take incoming calls assisting and transferring the call when necessary.
  • Issuing identity cards and ensuring visitors are signed into the building.
  • Produce documents such as letters, newsletters, flyers and minutes.
  • Administering bookings for estate accommodation.
  • Liaising with staff regarding matters of finance and accounts for the estate.
  • Maintaining paper records as well as the IT systems e.g. Navision Finance System and Housing CRM.
  • Other administrative duties.

Skills and experience

Ideally, you will have a relevant administrative qualification, and be educated to GCSE level or equivalent.

You will have experience in working in an office environment, including written and numeracy skills as well as working and communicating with other individuals, internally and externally.

You must be a caring individual, remain professional and confidential at all times. You must also remain calm under pressure.

Previous experience in working with elderly residents is desired but not essential. You must be flexible and have a willing to undertake any relevant training.

This role will be subject to a Disclosure and Barring Service (DBS) check.

No recruitment agencies please.

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