Wellbeing helpline 0808 801 0808
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For managers
Whether you’re a newly appointed manager or looking to brush up on your leadership skills, we’ve got a whole wealth of resources to help you lead your team with enthusiasm, expertise and empathy.
Equality, diversity and inclusion
The benefits of having a culture at work where behaviours support equality, diversity and inclusion cannot be underestimated.
Managing a team
Effective team management and the ability to co-ordinate a group of individuals can lead to great performance outcomes and successful team work.
How to delegate
Learn how to delegate the smart way in order to optimise output and performance.
How to give feedback
Giving feedback can be a daunting, but it is an essential part of effective management. For teams or individuals to perform well they need to understand expectations. Giving effective feedback helps facilitate this.
Understanding leadership
Organisations with good leadership are often more productive and successful. There are varying styles of leadership and adopting the right one can mean the difference between success and failure.
Managing a critical incident
A critical incident can be any situation in which someone experiences either a threat to their own life or physical safety or traumatic event such as terrorist attacks, assault or armed robbery or an unexpected death or serious injury in the workplace due to an accident, suicide or crime.
Modern slavery
Modern slavery is more common than you might think, and it ruins lives. Learn more about this issue which affects retailers of all kinds, and understand how to spot the signs that someone may be a victim.
Management referral for counselling
If you feel a colleague would benefit from short-term counselling, you can refer them to the Retail Trust with their consent.
Create your personalised toolkit
Personalise your experience by telling us what interests you. Simply select from the list of subjects available.
Change your mind? You can easily update your preferences at any time. Your information is kept safe and confidential at all times.
Here are some of the subjects we cover:
- Managing stress
- Giving up smoking
- Core skills to help you at work
- CV and interview support
- Redundancy
- Loss and bereavement