For managers

Whether you’re a newly appointed manager or looking to brush up on your leadership skills, we’ve got a whole wealth of resources to help you lead your team with enthusiasm, expertise and empathy.

  • Tier 3 Managing a team

    Managing a team

    Level up your leadership skills with expert tips and strategies for becoming the best manager you can be.

  • org culture and ethics

    Equality, diversity and inclusion

    The benefits of having a culture at work where behaviours support equality, diversity and inclusion cannot be underestimated. Here are some resources to help you.

  • smashed window

    Managing a critical incident

    Critical incident at work? Everything you need to know, including a guide to our critical incident service.

  • Modern day slavery

    Modern slavery

    Modern slavery is more common than you might think, and it ruins lives. Learn more about this issue which affects retailers of all kinds, and understand how to spot the signs that someone may be a victim.

  • Management-Referral-image

    Management referral for counselling

    If you feel a colleague would benefit from short-term counselling, you can refer them to the Retail Trust with their consent.

Interested in training?

Our wellbeing courses are designed to help managers develop in their careers and lives. Delivered by wellbeing in retail experts, our courses combine the Retail Trust’s 190+ years of expertise, with personalised, actionable insights.

We equip managers with the competence to recognise a problem. Combined with the confidence and tools to act on it.

Find out more

Create your personalised toolkit

Personalise your experience by telling us what interests you. Simply select from the list of subjects available.

Change your mind? You can easily update your preferences at any time. Your information is kept safe and confidential at all times.

Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Loss and bereavement

Retail therapy podcast


Burnout with Jayne Morris

2024-01-08T16:12:00+00:00Exclusive content from

Listen in as we talk to burnout expert Jayne Morris. Our conversation covers what burnout is, what causes it and why it’s on the rise, as well as the signs to look out for and how to get back in balance.