Retail Trust is a registered charity in England and Wales (1090136) and in Scotland (SC039684), Company No 4254201 (Company limited by Guarantee).

Retail Trust is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it
When you register with our website in order to receive our newsletters or to request additional information we need to know your name, email address, and contact telephone numbers.

We gather this information to allow us to process your registration and provide you with the items requested by you.

Although unlikely we may, from time to time, provide your information to our agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other services, products or activities which we think may be of interest to you. If you would rather not receive this information, please email Marketing on our Contact page with the header ’Unsubscribe’.

How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Retail Trust takes the security and privacy of its supporters personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information.

Updating your details
If any of the information that you have provided to Retail Trust changes, for example if you change your email address, or name details or if you wish to cancel your registration, please email Marketing on our Contact page.

Your consent
By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Because the Internet infrastructure is global the information you provide may be transferred to countries outside the European Economic Area that do not have similar data protection legislation during use as set out in this Policy. However, we have taken the steps outlined above to try to improve the security of your information.

How to contact Retail Trust
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please email Marketing on our Contact page or speak to us on 020 8358 7272.

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