Customer resources

Welcome to the retailTRUST customer toolkit

Here you will find resources to help you promote our wellbeing website to your colleagues. You are free to use these however you deem appropriate but we have suggested some uses in the descriptions below. If there is anything else you need, please contact your relationship manager or email [email protected]


Click the button below and this will take you to a folder containing multiple images, ideal for use on your intranet, internal communications or printed newsletters. 

Download images 

Downloadable collateral 

Click on the buttons below to download digital copies of our wellbeing website posters and guide. If you would like printed copies of these along our other collateral, please visit our resources page

All collateral below relates to the site. 

Overview poster            Guide to using the site

Financial support poster          Vocational support poster       

Emotional and physical support poster          Life events poster


Our videos are ideal to use on intranets or through your other internal communications channels. Please use the links above the videos. If you would like the video file, please email [email protected]

30-second overview video available at

Longer explanation video

Short clip to register today

Suggested copy 

The copy in purple below is great to use anywhere when you need to explain to your colleagues. 

Your confidential wellbeing website

The retailTRUST wellbeing site contains expertly curated digital content which can be personalised to support your evolving needs and interests. You are able to access preventative self-help tools to manage your health and wellbeing, and develop your skills.

There are over 300 pieces of digital content across four main areas:

1. Looking after you

Sometimes a little extra support can make a world of difference. Click here to access resources to support your emotional and physical wellbeing. 

2. Developing you

Get the most from your retail career. A diverse range of content is available from professional tips and online courses, to helping you to progress your career and develop new skills. Click here to access the site. 

3. Financial support

Non-repayable grants are available to support you in times of need. If you are looking for financial or legal guidance, retailTRUST can signpost you to trusted partners who can support you with redundancy, debts, savings, loans and legal questions. Access the self-help tools now. 

4. Life events

We all experience challenges throughout our lives. Click here to access resources to help you navigate through those unexpected events.

From understanding mental health conditions to coping with an illness, or developing core skills to support your work and home life, there really is a wealth of content to support your changing needs. 
The wellbeing site is available for all employees. To access the resources, visit, register your details, choose your employer, and select the topics of interest to you. Once you have registered, the homepage will be personalised to you.  

Remember, the free and confidential helpline is available 24 hours a day, seven days a week on 0808 801 0808 or by emailing [email protected]

More resources

Go to our resources page to find any further collateral. If you haven't found what you need please contact your relationship manager or email [email protected]