Financial support

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We offer financial assistance to support your employees in times of need. As well as our free and confidential helpline, individuals can apply for grants and access support through our trusted partners.

Non-repayable grants

We offer non-repayable grants to support individuals with emotional, physical, vocational and financial concerns. Our grants cover a wide range of needs and some of the most common requests we help with include:
• Disability items
• Life-changing situations – health and capability
• Respite breaks
• Home repairs, adaptations and improvements
• Retail-related courses
• University fees
• Risk of homelessness
• Priority bills.  


Debt support

We offer free and confidential debt support through our trusted partners including PayPlan.

Savings and loans through retailCU

When the sector was affected by the downturn, retailTRUST decided to invest in a credit union to support retail staff. The Retail Credit Union reduces reliance on high cost lenders and increases savings by providing its members with market-beating rates on savings and loans, delivered where possible by salary deduction. With a unique financial education remit, the Credit Union works to enhance the financial wellbeing of all its members.  


Get in touch

For more information about our non-repayable grants, visit our wellbeing website. If you have any questions, please email [email protected]

Apply for a grant