Leadership coaching and mediation

Our online coaching and mediation courses are ideal for businesses wanting to develop a coaching culture and are designed for anyone with responsibility for managing teams or individuals.

What it covers

Our leadership coaching courses have been designed to equip managers with the skills needed to effectively lead their teams, and learn skills to aid team coaching or mediation scenarios.

Courses available include:

The manager as mediator:

This online course has been designed to help managers and leaders understand what mediation is, understand their own role within workplace conflict resolution and feel confident in supporting an effective mediation.

• What is mediation?
• Why is conflict inevitable?
• Role of the mediator
• The negotiated agreement

And:

The manager as coach:

This online course has been designed to help managers and leaders understand what coaching and situational leadership is, understand the basic skills used in coaching, and feel confident in knowing how to maintain their professional boundaries as managers.

• What is coaching
• Choosing the right approach at the right time
• Introduction to coaching skills
• Actioning planning

How it works