Managing sensitive situations in retail for ER and HR teams

Our CPD-accredited course has been created to upskill frontline HR and ER teams who deal with challenging and complex wellbeing situations, and to build their confidence in supporting and signposting colleagues safely.

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What it covers

By attending this course, participants will learn:

• The skills and knowledge to respond safely and effectively to disclosures of suicidal feelings, domestic abuse, substance misuse, and self-harm.
• Managing self-care when receiving calls of a distressing nature.

How it works

• 2.5-hour course duration
• Online, interactive delivery via MS Teams
• Up to 14 participants
• Participants are sent follow-up materials

Managing sensitive situations in retail for ER and HR teams

Our CPD-accredited course has been created to upskill frontline HR and ER teams who deal with challenging and complex wellbeing situations, and to build their confidence in supporting and signposting colleagues safely.

What it covers

How it works

Make an enquiry