Accreditations and awards


As a registered charity, we are regulated by the Charity Commission (registered charity number 1090136), the government body who oversees the work of charities in England and Wales, and OSCR, the Scottish Charity Regulator in Scotland (registered charity number SC039684).

For our fundraising work, we are registered with the Fundraising Regulator.


As the leading charity for the retail sector, we are an Associate Member of the British Retail Consortium (BRC).

We are proud to be members of the employers' initiative on domestic abuse.


Our 24-hour helpline is registered with the EAPA, the Employee Assistance Professionals Association.


We have developed two retail apprenticeship standards, the Level 6 Retail Leader Apprenticeship Degree and the Assistant Buyer and Merchandiser Apprenticeship, in partnership with employers and universities, as approved by the Institute for Apprenticeships and Technical Education. We are also an independent end-point assessor for retail apprenticeship standards Level 2 and 3.  


As a partner of Movement to Work we also champion the provision of work placements and employment opportunities for young people.


We are proud to be a disability confident employer.


We partner with Social Value UK to measure our impact using their Social Value Calculator. This means for every £1 we spend, we can demonstrate the value that we put back into the sector. For our latest impact figures, visit our impact page