Part of the executive management team, Louise is the Chief People and Culture Officer at Pets at Home and has been with the business since joining in 2004, originally as Group Legal Director and Company Secretary of the Plc Board before moving into the role of Chief People and Legal Officer in 2017.
In 2019, Louise’s role evolved into the role of Group Chief People Officer placing culture at the heart of all decision making and including responsibility for the group’s social purpose strategy which has been launched as their Better World Pledge and focuses on the pillars of pets, people and planet.
Louise is also the chair and trustee of the Pets at Home Foundation and has been instrumental in growing the charity into one of the largest grant-giving organisations to animal rescue centres in the UK supporting charities such as Battersea Cats & Dogs Home, The Cats Protection and the Dogs Trust. Prior to Pets at Home, Louise was a corporate lawyer at DLA Piper LLP and CMS Cameron McKenna.
Louise is passionate about ensuring that progression opportunities exist for all employees and is a huge advocate for ensuring policies are in place to support colleagues with families, having had three children of her own during her career at Pets at Home.