This looks like a huge list, don’t worry, you won’t need it all, just the documentation that is relevant to YOU.  

To start the process, you don’t need all the paperwork to hand, you can begin to fill in the form and save it as you go, then upload the relevant paperwork further down the line.  

But, to get approved for financial aid, you WILL need to provide the supporting documentation within 14 days or else your application will be automatically closed. It’s good to get a head start in collating it now as it may take a few days to get it all together.  

We only require copies of these documents so we can accept photocopies or photographs of the documents. All documents MUST be dated within the last three months before your application.  

And remember that failure to upload your documentation within 14 days will result in your application being automatically closed.  

Proof of retail employment 

Of working age: 

Three recent payslips (if currently working in retail) 

Or 

A letter from your current or most recent employer confirming your dates of employment on company letter headed paper or sent via company email address. 

Self-employed: 

If self-employed, provide your company registration number. 

Or 

Filed tax return. 

Retired: 

An occupational pension slip where it relates to retail service or a bank statement showing receipt of a retail pension. 

Or 

A letter from your previous employer confirming your dates of employment on company letter headed paper or sent via company email address. 

Or 

P60 

Or 

Proof of retail employment on company letter headed paper or sent via company email address. 

If you have any queries, please contact the wellbeing helpline on 0808 801 0808. 

Proof of income and expenditure 

All documents MUST be dated within the last three months before your application: 

  • Copy of your most recent bank statement. 
  • Letter of entitlement for benefits you or a member of your household is receiving. 

Proof of need (examples) 

  • If financial aid request relates to help with bills, we require copies of these bills.
  • If financial aid request relates to help with household furniture or services, we require suppliers’ quotes for any goods or services. 
  • If financial aid request relates to illness or disability, we require a doctor’s letter in support of your application, or an occupational therapist’s report. 
  • If financial aid request relates to help with debt, we require a supporting letter from an agency such as Citizens Advice Bureau or other debt management organisation or debt charity, confirming how you are managing your debts and any recommended debt solutions. 

For educational aid

If you are seeking tuition or training fees, we require:

  • A quote or confirmed offer from the university.
  • Proof of your retail employment, such as three recent payslips or a letter from your human resources department on official company paper.
  • A bank statement dated within the last 90 days.
  • A detailed covering letter or supporting statement in the summary box is required to support your application.

If you are looking for support with university accommodation, we require:

  • A quote or confirmed offer from the university.
  • An official quote for on or off campus accommodation fees.
  • Proof of your retail employment, such as three recent payslips or a letter from your human resources department.
  • A bank statement dated within the last 90 days.
  • A detailed covering letter or supporting statement in the summary box is required to support your application.

If you require funding for university materials please supply:

  • An official quote such as a course reading list. 

I understand that failure to upload my documentation within 14 days will result in my application being automatically closed. 

Agree and continue