
HR Director, Bucherer UK
Rachel Malloy is the HR Director for Bucherer UK, where she leads the strategic people agenda across the business, ensuring that culture, capability and commercial success go hand in hand.
She began her career in hospitality before transitioning into retail, holding a range of store-based roles before moving from store management into a HR generalist position. This progression has given Rachel a comprehensive, ground-up understanding of retail operations and the critical role people play in commercial success.
With over 20 plus years of experience, retail is in Rachel’s DNA, she brings both operational credibility and strategic leadership to her role.
She is passionate about the pace, energy, and opportunity the industry offers, and firmly believes that exceptional customer experiences are only possible when colleagues feel supported, valued, and developed.
As part of the executive team, Rachel is able to shape and deliver a forward-thinking, people-centric strategy aligned to business growth and long-term organisational objectives. Her expertise spans organisational design, talent development, succession planning, employee engagement, and cultural transformation.
As HR Director, Rachel is responsible for driving workforce strategy, strengthening leadership capability, and embedding a high-performance culture. She is passionate about building sustainable talent pipelines and ensuring that the development, engagement, and wellbeing of colleagues remain at the heart of Bucherer UK’s continued success.
She is proud to champion an industry she loves and is committed to supporting the wellbeing and development of those who power retail every day.