All COVID-19 pages

  • Two friends sat on a bench laughing together
    Guidance

    Are you suffering from freedom fatigue?

    Exclusive content from Rosie Mullender for the Retail Trust

    As the UK opens up after lockdown, many of us are reporting feeling more exhausted than ever. Here’s what might be happening – and how to deal with it.

  • alcohol during furlough v2
    Guidance

    Understanding your alcohol intake during COVID-19

    Exclusive content from the Retail Trust

    Once established, changes in drinking patterns can lead to ingrained habits which are hard to break. Whether we’re furloughed or working from home, more and more of us are turning to alcohol to help us pass the time, or deal with the pressures of a new way of life.

  • Bereavement, grief and loss during Covid-19
    Guidance

    COVID-19 bereavement, grief and loss

    Source: Turning Point

    This is a one-off information guide about managing bereavement, grief and loss in the face of Covid-19.

  • dealing with diff customers
    Guidance

    Dealing with difficult customers

    Exclusive content from the Retail Trust

    We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.

  • Parent explaining something to a child sat on a bed
    Guidance

    Helping a child through a bereavement

    Exclusive content from the Retail Trust

    As a parent or other important adult in their life, you can’t protect a child from the inevitability of loss, but you can help them to feel safe while they process the death of someone close to them.

  • Man holding his head in his hands looking distressed
    Guidance

    Dealing with a bereavement – understanding types of grief

    Exclusive content from the Retail Trust

    Bereavement can be experienced differently depending on the circumstances. It’s important to understand the types of grief so that we can support ourselves as well as others. 

  • Young man sat with a friend with a comforting hand on his shoulder
    Guidance

    Dealing with a bereavement – the five stages of grief

    Exclusive content from the Retail Trust

    The Kübler-Ross five stages of grief model is a helpful way to understand the human response to loss. We don’t enter and leave each individual stage in a linear fashion, but go back and forth as we recover.

  • Woman comforting another on a sofa
    Guidance

    Dealing with a bereavement – supporting yourself and others

    Exclusive content from the Retail Trust

    Losing a loved one can be an overwhelming experience, even if the death was expected. It’s not uncommon to feel like you’re living in a nightmare from which you can’t wake up. Grief is a natural part of life and with the right help, you can move forward.

  • Young girl riding a bicycle
    Guidance

    Why is movement beneficial to our cognitive function?

    Source: DeltaV Partners

    DeltaV partners explore the topic of movement and why it is so beneficial to our cognitive function. They also look at its effects on children and how you can bring more movement into your day.

  • Someone making notes in a notepad at a table
    Guidance

    Dealing with change during uncertain times

    Source: DeltaV Partners

    Change is inevitable throughout our lives, especially in these unprecedented times. DeltaV Partners explore the psychology of change and how we can become better equipped to cope.

  • Man sat at computer desk
    Guidance

    The importance of setting goals

    Source: DeltaV Partners

    Goal setting is a great way of managing stress and remaining calm, resilient and happy, especially when you are under pressure. Here are a few tips to help you stay on track.

  • Young woman looking pensive
    Guidance

    Dealing with domestic abuse during COVID-19

    Exclusive content from the Retail Trust

    Whether you’re experiencing abuse from your partner for the first time, or you’ve been living with abuse for many years, it’s important to know that you’re not alone, and help is available.

  • Man helping his son wash up at kitchen sink
    Guidance

    Helping you and your family stay well during COVID-19

    Exclusive content from the Retail Trust

    These are unprecedented times and most, if not all of us, are struggling to adapt to new ways of living and working. We have collated some of our most popular resources to help you and your family protect your wellbeing when everything else seems uncertain. 

  • keeping well
    Guidance

    COVID-19 keeping well

    Source: Turning Point

    This is a one-off information guide about managing your wellbeing in the face of COVID-19.

  • resiliance
    Guidance

    COVID-19 resilience

    Source: Turning Point

    This is a one-off information guide about building resilience in the face of COVID-19.

  • worries
    Guidance

    COVID-19 managing worries

    Source: Turning Point

    This is a one-off information guide about managing worries in the face of COVID-19.

  • staying in touch
    Guidance

    COVID-19 staying connected

    Source: Turning Point

    This is a one-off information guide about staying connected; particularly in the face of the current social distancing and isolation measures, aimed at limiting the spread of COVID-19.

  • Child hugging an adult
    Information

    What to do when someone dies

    Exclusive content from the Retail Trust

    Losing someone close to us is arguably one of the most difficult experiences we can go through. Bereavement can be made even more traumatic when we don’t know what practical steps to take, or where to turn to first.

  • 3.Managing emotions
    Guidance

    Managing your emotions during a crisis

    Source: DeltaV Partners

    With all the potential added stressors many of us are now experiencing, managing emotions is critical for our health and wellbeing, and for others around us. Check out some practical tips to help you manage your emotions.

  • teenage girl sitting on sofa with head in her hands
    Guidance

    How to stop using abuse in your relationship

    Exclusive content from the Retail Trust

    It can be very difficult for someone to accept that their behaviour is causing another person harm, but one can’t change what one doesn’t acknowledge. Find out about the help that is available.