All Guidance pages
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GuidanceThe self-care myths busted
Self-care can have a positive impact on your mental and physical health, your relationships and even your finances. Find out what it’s all about with our myth-busting guide.
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GuidanceSelf-care for blokes
Dismissed self-care as not for you? Sam Delaney explains how we’re getting self-care wrong and why it’s something we can all benefit from.
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GuidanceWhat’s your self-care prescription?
Uncover your self-care style with our quiz – and get tailored advice on how to up your game.
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GuidanceWellbeing self-assessment
If you have been personally impacted by a tough situation and are concerned about your wellbeing, you may find it helpful to complete this brief assessment.
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GuidanceRetail rewards
Retail rewards provides you access to a range of personalised benefits that supports your wellbeing, financial security and lifestyle needs, all from within a single, centralised platform, all carefully selected for you by our partners at Circular Benefits.
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GuidanceCritical incident at work? Here’s everything you need to know about the Retail Trust’s critical incident service
Your step-by-step guide to the critical incident service provided by the Retail Trust, including how to report an incident and the information you’ll need to have to hand, the process and procedures involved, types of support provided and frequently asked questions answered.
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GuidanceUnderstanding common responses to a challenging in-store event
A critical incident can be any situation in which you experience either a threat to your own life or physical safety, or have been affected by the death or injury of another. Learn about the common responses you may go through.
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Guidance“I was married, but still felt lonely”
Feeling lonely and depressed, Florence Achery, 49, from South East London went to see her GP, who gave her a surprising prescription.
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Guidance“I didn’t know anyone in my new town”
Stewart Cumming, 38, from Tonbridge, Kent, missed having people to hang out with, but then he found a group of like-minded dads.
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Guidance“Working alone was tough to deal with”
Lone working and an antisocial shift pattern led to loneliness for Toby*, 47, from South London, until he got a dog and discovered a whole new community.
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Guidance“All my friends moved away”
After all her friends left their university town, Jessica Eaves, 26, from Worthing, West Sussex, had to start from scratch, and it took several attempts to find her people
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GuidanceFeeling lonely? You’re not the only one
If you’re feeling lonely right now, you’re not alone. We asked the experts how to tackle this difficult (but very common) experience.
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GuidanceTake five breathing exercise
Gather your team and try the relaxing 4-7-8 breathing technique.
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GuidanceThinking differently: disclosing your neurodivergence at work
It can sometimes feel daunting to tell your boss and colleagues about your neurodiversity, so we spoke to people who have been there about how to navigate it.
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GuidanceBenefits calculator
You could be entitled to benefits you don’t know about. Use the free Turn2us benefits calculator to check if you’re missing out on important financial support. With the ever-increasing cost of living it’s more essential than ever to check what benefits you maybe be entitled to. Whether ...
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GuidanceHow to feel less lonely this Christmas
Seasonal holidays can be tough, but the pressure to enjoy them can feel immense, especially when you work in retail. Try these tips to help you feel less lonely this festive season, and make your 2025 a bit brighter too.
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GuidanceWhen suicide happens
The suicide of a colleague always has a profound emotional effect in the workplace. Even if you didn’t know the individual well, you may have unanswered questions and feel very vulnerable. It’s important therefore that the employers are able to respond to the needs of all colleagues regardless of their relationship with the person who has died.
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GuidanceSuicide support services in the UK and ROI
Knowing where to access help is a vital part of supporting yourself or someone else who is feeling suicidal. Here is an overview of national organisations who are there to help.
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GuidanceDispelling the myths about suicide
Knowing the truth behind the myths that surround suicide can help you to help someone who is struggling to cope.
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GuidanceNurtured by nature: nine healthy reasons to spend more time outside
From improving your memory to helping you live longer, spending time outside offers a host of health benefits you might not be aware of.