All Guidance pages
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GuidanceSupport for children and young people
There are many reasons why you might want a bit of extra help. Things might be worrying you at home or at school, or you may need help and advice with your own relationship. This content has been created for a young person who is experiencing problems.
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Guidance
Supporting my child’s mental health
Understanding your child’s mental health can feel daunting, but you are not alone. Whether you are looking for information and guidance or professional support, we are here to help.
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Guidance
Understanding education and work
Being a young person can be a confusing time with lots of decisions you will have to start making. Whether that’s choosing what to study at school, further education, apprenticeships or gaining a job.
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Guidance
Understanding burnout
Many of us use the term burnout to describe feeling fed-up or stressed. But burnout goes well beyond that, and at its most severe can cause us to feel unable to respond to even the most basic of tasks. Anyone can reach burnout but there are steps that you can take to avoid it all together.
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Guidance
Coping with loneliness
Loneliness is something everyone has experienced at some point. Even people who generally prefer their own company can feel cut-off after a period of time without being in touch with friends, colleagues and neighbours.
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Guidance
What is online therapy?
Online self-guided therapy is growing in popularity due to both its effectiveness and ease of access. Cognitive behavioural therapy (CBT) approaches can help you to learn new coping skills and empower you to make choices enabling you to move forward with your life. Learn about the support available from the Retail Trust.
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Guidance
Loneliness and older people
According to Age UK, more than one million people over the age of 75 say they regularly go for over a month without speaking to a friend, neighbour or family member. A lack of contact with others can, over time, cause someone to feel low, demotivated, or even depressed and yet there is support available.
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Guidance
Coping with irritable bowel syndrome
Irritable bowel syndrome (IBS) affects about one in five UK adults but embarrassment can stop people from seeking help for this very common problem. Learn why it’s important to get the right advice and support from your doctor so that you can better manage this chronic condition.
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Guidance
Spot the signs of human trafficking
Human trafficking is happening all around us, the victims of which are often hidden away. It is possible that you may encounter individuals or situations of concern as part of your role. Learn how to spot the signs of trafficking and how you can support the individual.
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Guidance
Managing a critical incident – make a referral
You and your management team will play a key role in supporting colleagues not only directly after an incident, but in the days, weeks and possibly months that follow. If you would like to arrange support for your team as a result of an incident, this article will take you through the process.
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Guidance
Retail Trust counselling services – self-referral
If you would like to arrange short-term counselling with the Retail Trust, this article will take you through the process. Once you submit your referral form, one of our team will be in touch.
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Guidance
Retail Trust counselling services – management referral
If you feel a colleague would benefit from short-term counselling, you can refer them to the Retail Trust with their consent. Learn more about the process.
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Guidance
Support in the workplace after a suicide
The suicide of a colleague always has a profound emotional effect in the workplace. Even if you didn’t know the individual well, you may have unanswered questions and feel very vulnerable. It’s important therefore that the employers are able to respond to the needs of all colleagues regardless of their relationship with the person who has died.
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Guidance
Suicide prevention conversation – Mark and Simone
Knowing what to say to someone who is suicidal can be difficult but we’ve made it easier with this short video.
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Guidance
Suicide prevention conversation – Zara and Rafiq
Knowing what to say to someone who is suicidal can be difficult but we’ve made it easier with this short video.
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Guidance
Suicide awareness: a story of hope
This extract from ‘The Female Mind: A User’s Guide’ explores the role of hope in helping someone to make the decision to live. Hope cannot be underestimated, and it’s easier to inspire than you might think. (11/11)
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Guidance
Self-care – things you can do to stay well when supporting others
Supporting others can be emotionally demanding, especially if you’re not feeling in a good place yourself. It’s really important to put your own wellbeing first and look after yourself on a daily basis, especially if you’re helping someone who is feeling vulnerable. (10/11)
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Guidance
Suicide prevention services in the UK and ROI
Knowing where to access help is a vital part of supporting someone who is feeling suicidal. Here is an overview of national orgainsations who are there to help. (9/11)
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Guidance
How are people supported by suicide-prevention professionals?
It can be distressing not to know how someone you’ve supported will be helped once they engage with healthcare professionals who become responsible for their care, but it’s important to recognise that these specialists are best placed to provide a safe space to someone who is suicidal. This article looks at how healthcare professionals support people in crisis. (8/11)
