All Guidance pages – Page 10
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GuidanceManaging violence in stores
There will be times during our careers when we’re required to deal with an unhappy or aggressive customer. On occasion these interactions will result in violence against you or one of your colleagues. Learn how you can manage the risks.
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GuidanceUnderstanding common responses to an incident
A critical incident can be any situation in which you experience either a threat to your own life or physical safety, or have been affected by the death or injury of another. Learn about the common responses you may go through.
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GuidanceManaging stress
If you are facing stress at work, you are not alone. This page offers some guidance on managing stress. You may also want to consider speaking with someone outside of the situation.
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GuidanceManaging anxiety in testing times
From breathing techniques to guided imagery, try these tools to help manage anxiety levels.
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GuidanceTalking to your children about race and diversity
This short animation explains how you can have an open and honest conversation with your children about race and diversity.
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GuidanceMeditation to improve your wellbeing
Meditation has been practised for thousands of years and is centred on training those who apply it to build their awareness and get a healthy sense of perspective.
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GuidanceUnderstanding panic attacks
Panic attacks can be very scary and have a significant impact on quality of life. Learn more about them, as well as how to look after yourself and others during a panic attack, and ways to reduce your risk of further attacks.
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GuidanceProgressive muscle relaxation
Progressive muscle relaxation, or PMR, is an easy way to find calm in an otherwise busy day. It’s simple to do, takes only 20 minutes, and can make a huge difference to your wellbeing.
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GuidanceGuided imagery for wellbeing
Guided imagery is a practice whereby you use all of your five senses to calm your mind and body. Benefits include the fact that it’s easy to do and can help you to maintain wellness whatever else might be happening.
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GuidanceYoga to manage your wellbeing
Yoga comprises of a series of movements and postures designed to increase strength and flexibility, with an emphasis on breathing control. Learn how you can practice yoga to improve your wellbeing.
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GuidancePilates to improve your wellbeing
Pilates was created in the 1920s to help treat injured soldiers returning from WW1. Pilates offers those practicing it a range of benefits such as improving body strength and alleviating aches and pains.
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GuidanceBreathing for relaxation
Deep breathing is one of the best and easiest ways to reduce stress. It can be done anywhere, anytime, and is easy to learn.
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GuidanceUnderstanding your alcohol intake during COVID-19
Once established, changes in drinking patterns can lead to ingrained habits which are hard to break. Whether we’re furloughed or working from home, more and more of us are turning to alcohol to help us pass the time, or deal with the pressures of a new way of life.
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GuidanceWhat is anger?
Anger is a normal emotion and just one of the many ways in which human beings express themselves. For some people, anger becomes a default response even when it’s unwarranted. This article looks at how to control this powerful emotion before it controls you.
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GuidanceControlling your anger before it controls you
It’s normal to experience feelings of anger when we feel threatened or attacked, but anger can also be a hindrance to our wellbeing and success if we find that we are unable to control it.
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GuidanceHow to access help for your anger
Only you know if anger is making your life less enjoyable, and only you can choose to change how you express this powerful emotion. If you feel that you are controlled by anger and want to take back control, there is help and support available.
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GuidanceDealing with difficult customers
We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.
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GuidanceUnderstanding eating disorders
Having an eating disorder means that you have an unhealthy relationship with food. There are many kinds of eating disorders, but with the right help and support, a return to healthier ways of eating is very possible.
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GuidanceThe different types of eating disorders
You might eat too much or too little, be obsessed with your weight or your body shape, or you might be hypervigilant about the kinds of food you eat. Learn about the different kinds of eating disorders and how you can access the support available.
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GuidanceHelping a child through a bereavement
As a parent or other important adult in their life, you can’t protect a child from the inevitability of loss, but you can help them to feel safe while they process the death of someone close to them.