All Customer resources pages

  • Shopping bag_sized for web (1)
    Guidance

    Respect retail 2023

    Exclusive content from the Retail Trust

    90% of retail workers told us that they have experienced abuse from customers. These are their stories.

  • Winter wellbeing resource image
    Information

    Winter wellness resources

    From micro tweaks to mood boosts, plus loads of ideas to beat seasonal stressors, make this winter your healthiest yet.

  • October hero content image_sized for we
    Information

    Women’s health resources

    A few simple tweaks and quick checks added to your routine can help you to be the healthiest version of you. The Retail Trust offers a range of resources to help you support your colleagues.

  • Website image
    Information

    Financial health resources

    From sleepless nights to stress, worrying about money can have a huge impact on our mental health. The Retail Trust offers a range of resources to help you support your colleagues.

  • DSC09226
    Information

    Understanding mental health resources

    We all have mental health, just as we all have physical health, and it can ebb and flow throughout our lives. The Retail Trust offers a range of resources to help you support your colleagues.

  • Pride Month
    Information

    Resilience resources

    Resilience is one of those words we hear a lot. But what exactly is it? Does everyone have it? Can you get more of it? The Retail Trust offers a range of resources to help you support your colleagues.

  • Family wellbieng resources
    Information

    Family wellbeing resources

    Help your employees and their families with resources to support family wellbeing.

  • VMP - David-12
    Information

    “We’ll come back for you”

    Exclusive content from the Retail Trust

    Store manager David has been punched and threatened by customers which weighs down on David’s mental health, upsets David’s family and impacts colleagues. Let’s respect retail and stop the intolerance epidemic.

  • VMP - Ian Morrison-8DARK BG
    Information

    “Why don’t you get a proper job?”

    Exclusive content from the Retail Trust

    Delivery driver Ian regularly experiences verbal and physical abuse from customers which is making his role dangerous. Let’s respect retail and stop the intolerance epidemic.

  • jane--8
    Information

    “You’re useless”

    Exclusive content from the Retail Trust

    Checkout supervisor Jane has been threatened by customers and called names, causing Jane to feel anxious going to work. Let’s respect retail and stop the intolerance epidemic.

  • VMP - Jo-14
    Information

    “I hope you get cancer and die”

    Exclusive content from the Retail Trust

    Convenience store team leader Jo goes to work each day in fear of being threatened and verbally abused. Violence and store abuse is on the rise. Let’s respect retail and stop the intolerance epidemic.

  • VMP - Kate-7
    Information

    “You’re an idiot who can’t do your job”

    Exclusive content from the Retail Trust

    Fashion retail assistant Kate experiences customer abuse on a daily basis which is having a detrimental impact on Kate’s mental health and making life miserable. Let’s respect retail and stop the intolerance epidemic.

  • Nation of shopkeeper thumbnail
    Information

    A nation of shopkeepers

    We are shining a light on retail colleagues and the vital role the Retail Trust plays in supporting their mental health and wellbeing.

  • video-play
    Guidance

    Respect retail 2022

    Exclusive content from the Retail Trust

    Many colleagues across the UK are facing customer abuse daily. Let’s #RespectRetail and stop the intolerance epidemic.

  • Center image copy-100
    Information

    Pledge your support and respect retail

    Exclusive content from the Retail Trust

    Join our campaign to respect retail and stop the intolerance epidemic. Sign up to access a range of resources for your organisation.

  • Man drinking a cup of tea and reading a newspaper
    Information

    Stress relief resources

    The Retail Trust offers a range of resources about stress relief to help you support your employees.

  • Man and woman talking at a table
    Information

    Menopause resources

    The Retail Trust offers a range of resources about menopause to help you support your employees.

  • Happy lady sitting eating dinner with family
    Information

    Kick-start a healthier autumn resources

    Help your employees kick-start a healthier autumn. The Retail Trust offers a range of resources to encourage your employees to embark on a healthier autumn.

  • DSC00236
    Information

    Work-life balance resources

    The Retail Trust offers a range of resources to help your employees to achieve that all important work-life balance.

  • Friends having a picnic
    Information

    Summer wellbeing resources

    Help your employees to prioritise their wellbeing this summer. The Retail Trust offers a range of resources to encourage your employees to embark of a summer of wellbeing, whether it’s getting active, eating better, learning a new skill or just reconnecting.