“Can you imagine going to work every day only to be threatened and verbally abused?”
Many colleagues across the UK are facing customer abuse daily.
Our recent poll shows that 70% of colleagues feel it’s worsened in the last few years, bringing unnecessary anxiety and stress.
Let’s #RespectRetail and stop the intolerance epidemic.
90% of retail workers told us that they have experienced abuse from customers. These are their stories.
We have produced a range of materials, including posters, articles, and digital resources that outline the most appropriate ways to offer help to your employees. Digital resources Email signature Use the following image at the bottom of your internal emails. Download email signature one Download email signature ...
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Store manager David has been punched and threatened by customers which weighs down on David’s mental health, upsets David’s family and impacts colleagues. Let’s respect retail and stop the intolerance epidemic.
Delivery driver Ian regularly experiences verbal and physical abuse from customers which is making his role dangerous. Let’s respect retail and stop the intolerance epidemic.
Checkout supervisor Jane has been threatened by customers and called names, causing Jane to feel anxious going to work. Let’s respect retail and stop the intolerance epidemic.
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