Our health of retail report found that verbal and physical abuse by customers aimed at staff is on the rise and it’s one of the top three issues impacting wellbeing. The Retail Trust director of wellbeing services, Cliff Lee, explains how to stay safe, stop a situation escalating and support your colleagues. If you need support after an incident, remember you can reach out to the Retail Trust on 0808 801 0808.
Wellbeing helpline 0808 801 0808
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