1. Retail Trust x Motorpoint image

22 August 2023 

Nearly new car retailer Motorpoint is introducing new measures to help improve its people’s mental health by joining forces with retail industry charity the Retail Trust.

The Retail Trust will provide wellbeing services such as counselling, cognitive behavioural therapy and financial aid for Motorpoint’s staff thanks to the new partnership, as well as mental health support for any young people under their care.

They will also be given access to the Retail Trust’s ‘better you’ happiness assessment which provides employees with a personalised programme of clinically advised support and employers with data, insights and plans to manage mental health across their business.

Jess Smith, head of people and culture at Motorpoint said: “At Motorpoint, we work hard to ensure we do everything we can to support the wellbeing of our colleagues across the whole business and their families.

“With this in mind, we are proud to announce our partnership with the Retail Trust and in turn, provide the team access to such a wealth of resources.”

While research for the Retail Trust’s Health of Retail report in June found 80% of retail staff have experienced declining mental health in the last year, a range of brands like WHSmith, bp and The Entertainer have also partnered with the Retail Trust this year to improve wellbeing.

Chris Brook-Carter, chief executive of the Retail Trust, said: “Everything from the cost-of-living crisis to a rise in abusive customers is having a real impact on people working in retail so it’s important they get the right support, whether it be access to financial aid and counselling or more training so that managers can better support their teams.

“At the same time, retailers of all shapes and sizes are realising the importance of developing a happy, healthy and hopeful workforce when it comes to running a successful business and it’s great to work with businesses like Motorpoint to show how they can really put this into practice.

About the Retail Trust

The Retail Trust has been caring for and protecting the lives of people working in retail from 1832 onwards. We believe the health of our colleagues is the foundation they need to flourish in both work and life. It will also help create a more sustainable and successful future for retail. We put people at the heart of everything we do, from colleagues just starting out, right through to those at the end of their careers.

We like to remember how our very first chairman, Thomas Helps, described the purpose of the charity: “To promote the happiness and interests of those engaged in the trade….” This still holds true today. In fact it guides everything we do, why we do it and what we believe in. We believe in it so passionately, our charity has become a movement with a very clear cause: to create hope, health and happiness for everyone in retail.

We create hope, health and happiness for everyone in retail by giving them the foundation to flourish. A foundation that provides help, humanity and feeling to all our colleagues. One that gives them the opportunity to flourish, to grow and develop now and in the future. And feel happier in everything they do.


About Motorpoint

Motorpoint is the UK’s largest independent car retailer specialising in the sale of low mileage, nearly new cars and vans.

Founded in 1998, Motorpoint has 20 store locations across Great Britain, as well as giving customers the chance to browse and buy through the website.

For more information visit: www.motorpoint.co.uk

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