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Active listening requires the listener to provide both verbal and non-verbal feedback to the speaker and it is a fundamental skill for anyone wishing to build better relationships at work and at home. The SOLER method can help you to become an effective and attentive listener.
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Retail Trust is a registered charity in England and Wales (1090136) and in Scotland (SC039684). Company No 4254201 (Company limited by Guarantee) Registered England & Wales. Registered office: Retail Trust, The Form Rooms, Second Floor, 22 Tower Street, London, WC2H 9NS.
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