Managing a team

Effective team management and the ability to co-ordinate a group of individuals can lead to great performance outcomes and successful team work.

  • Woman speaking to colleagues

    The key behaviours of effective delegation

    Exclusive content from the Retail Trust

    One of the secrets of people who manage their time effectively is their willingness to delegate tasks to others. Effective delegation might feel unnatural at first but it benefits both managers and teams.

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    Nine warning signs that a colleague may be experiencing domestic abuse

    Exclusive content from the Retail Trust by Rosie Mullender

    The signs can be less obvious that you might think – but knowing what to look for could save a colleague’s life.

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    Managing remote teams

    Exclusive content from the Retail Trust

    Whether your team is fully remote or you have one or more hybrid team members, our top tips will help you to manage them effectively.

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    Managing a critical incident in the workplace

    Exclusive content from the Retail Trust

    As a manager, you and your management team will play a key role in supporting colleagues not only directly after an incident, but in the days, weeks and possibly months that follow. Learn about the support available to you and your people.

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    Spot the signs of human trafficking

    Exclusive content from the Retail Trust partnered with Hope for Justice

    Human trafficking is happening all around us, the victims of which are often hidden away. It is possible that you may encounter individuals or situations of concern as part of your role. Learn how to spot the signs of trafficking and how you can support the individual.

  • Woman walking dog

    Preventative stress management using the CUSP™ framework

    Exclusive content from the Retail Trust

    The CUSP™ model is a simple framework which works equally well when looking to prevent stress as it does in helping those who are at risk of becoming overwhelmed. This article describes the CUSP model and approaches you could consider to prevent and monitor stress.

  • Older and younger person talking

    Navigating the multigenerational workplace

    Exclusive content from the Retail Trust

    An ageing population means that employers are increasingly working with an older workforce while also supporting employees at the start of their careers. A number of things need considering when navigating this new face of work.

  • Workplace scene

    Six ways to retain your top talent

    Exclusive content from the Retail Trust

    Keeping your top talent motivated, engaged and inspired to stay with your organisation isn’t something that simply happens. There are things that all organisations can do to retain talent, and while it takes commitment and time, the dividends are worth it.

Create your personalised toolkit

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Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Loss and bereavement