Managing a critical incident

A critical incident can be any situation in which someone experiences either a threat to their own life or physical safety or traumatic event such as terrorist attacks, assault or armed robbery or an unexpected death or serious injury in the workplace due to an accident, suicide or crime.

24hr phone helpline

If you are affected by any of this content, please call our free and confidential helpline on

0808 801 0808 | ROI 1800 911 810

Create your personalised toolkit

Personalise your experience by telling us what interests you. Simply select from the list of subjects available.

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Create your personalised toolkit

Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Loss and bereavement