Managing a critical incident

A critical incident can be any situation in which someone experiences either a threat to their own life or physical safety, or has been affected by the death or injury of another as a result of a traumatic event.

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    Managing a critical incident in the workplace

    2020-05-29T07:36:00+01:00Exclusive content from the Retail Trust

    As a manager, you and your management team will play a key role in supporting colleagues not only directly after an incident, but in the days, weeks and possibly months that follow. Learn about the support available to you and your people.

  • scene with police tape 'do not cross'

    Managing a critical incident – make a referral

    2020-11-05T10:56:00+00:00Exclusive content from the Retail Trust

    You and your management team will play a key role in supporting colleagues not only directly after an incident, but in the days, weeks and possibly months that follow. If you would like to arrange support for your team as a result of an incident, this article will take you through the process.

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