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Decision making and negotiation
We sometimes find it difficult to make decisions in our lives, especially those decisions which we consider momentous. Making the right decision is not always obvious and the process of making choices by identifying a decision, gathering information, and assessing alternative resolutions can be challenging. Our resources may help with that.
The art of good decision making
How To Make Good Decisions
How to make a decision
Life constantly forces us to make very big and often very painful decisions which many of us struggle to make. In this animated video the School of Life looks at the skills needed for decision making.
Ways of making hard decisions
Many of us struggle with hard choices, primarily because with hard choices, there is no best option. Philosopher Ruth Chang offers a new way of thinking about hard choices.
Ten top negotiation tips for success in business
Negotiation Skills Top 10 Tips
Learn how to haggle better in business
Many people are hesitant to haggle in business. In this animated video, Practical Psychology shares eight simple methods to get a better deal without offending the seller.
Dealing with difficult customers
We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.
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Here are some of the subjects we cover:
- Managing stress
- Giving up smoking
- Core skills to help you at work
- CV and interview support
- Redundancy
- Loss and bereavement