Decision making and negotiation

We sometimes find it difficult to make decisions in our lives, especially those decisions which we consider momentous. Making the right decision is not always obvious and the process of making choices by identifying a decision, gathering information, and assessing alternative resolutions can be challenging. Our resources may help with that.

  • Good decision making

    The art of good decision making

    Decision making can often be daunting with many of us avoiding the decision often because we fear change. Brendon from talks through three perspectives we can use to greatly improve our decision making abilities and the chance of making the right decision.

  • How to make a decision

    How to make a decision

    Life constantly forces us to make very big and often very painful decisions which many of us struggle to make. In this animated video the School of Life looks at the skills needed for decision making.

  • Making hard choices

    Ways of making hard decisions

    Many of us struggle with hard choices, primarily because with hard choices, there is no best option. Philosopher Ruth Chang offers a new way of thinking about hard choices.

  • Top tips for negotiation

    Ten top negotiation tips for success in business

    Straight-talking negotiation Guru Alan McCarthy shares ten top tips for successful negotiation in business.

  • Haggle better in business

    Learn how to haggle better in business

    Many people are hesitant to haggle in business. In this animated video, Practical Psychology shares eight simple methods to get a better deal without offending the seller.

  • dealing with diff customers

    Dealing with difficult customers

    Exclusive content from

    We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.

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