Bullying can happen anywhere and being on the receiving end of bullying is very hard. Here you'll find information about different types of bullying, plus guidance on how to deal with bullies and cope with the situation.
This video looks at what tools we can adopt to deal with the different occurances of bullying, that we may come across in our lives.
Learn how to detach from workplace bullying behaviour and create your own toolkit to help deal with it.
The common theme to all types of bullying, workplace or otherwise, is that the bully has the need to control another person. In this video, Dr Namie summarises the tactics in the varying themes of bullying.
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We’ll no doubt all have times when we’re required to deal with an unhappy or aggressive customer. Although it can be unsettling, here are some things you can do to reduce the impact on your own wellbeing, and that of your colleagues and other customers.
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