Equality, diversity and inclusion

Equality, diversity and inclusion is about making sure that no one feels left out due to their age, ethnicity, gender, culture, language or any other factor. Here are some resources for you to explore.

  • smiling barrista

    How to come out at work

    Exclusive content from the Retail Trust

    Advice to help you talk to colleagues about your sexual orientation or gender identity.

  • Three friends hugging and laughing

    How to be an LGBTQIA+ ally

    Exclusive content from the Retail Trust

    If you really care about your workplace being a truly inclusive place you have the ability to effect change – as an ally. 

  • work colleagues sat around a desk talking

    The LGBTQIA+ terms every good ally should know

    Exclusive content from the Retail Trust

    Here’s our guide to helping you understand sexuality and gender words.

  • Abstract of face profiles in autumn colours

    Understanding cognitive bias

    Exclusive content from the Retail Trust

    Cognitive bias is a strong inclination of thought or a preconceived opinion about something or someone. It can be positive or negative. There are many kinds of biases, and most are formed by us without much thought. Learn more about the different types.

  • Two women on different races sat together at a laptop

    The effects of racism at work

    As part of your role within the retail sector, you probably deal with wide range of colleagues and customers on a daily basis and it is helpful to understand the impact of racism at work.

  • Team of diverse people in discussion round a table

    Respecting diversity in the workplace

    Exclusive content from the Retail Trust

    Treating everyone equally regardless of their gender, disability status, ethnic origin, religion or other characteristics should be a universally held standard. Find out more about respecting diversity in the workplace.

  • stonewall resources

    Acceptance without exception

    Working alongside Cherish Oteka, Stonewall have created a series of films to showcase the lived experiences of LGBT people of colour.

  • Woman taking to a child sat on a sofa

    Talking to your children about race and diversity

    This short animation explains how you can have an open and honest conversation with your children about race and diversity.

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Here are some of the subjects we cover:

  • Managing stress
  • Giving up smoking
  • Core skills to help you at work
  • CV and interview support
  • Redundancy
  • Loss and bereavement